1.1 This policy describes Skillboxes (India) Private Limited's ( and/or its subsidiaries/affiliates, hereinafter referred to as "Skillbox", "We", "Our") practices in relation to the collection, use, storage, disclosure and transfer of your information that you provide to us through our websites or applications (together, the Platforms) and/or services accessed through computer, mobile devices or other technology (collectively, our "Services").
1.2 By using our Services, you agree to this policy and consent to our use of your information in accordance with the terms of this policy.
1.3 You have an option to not provide us with the information sought by us or withdraw the consent previously given. However, in such a case, Skillbox reserves the right to not provide you with the Services.
2. Collection and storage of Information
2.1 Contact Information- Name, age, gender, phone number, street, city, state, country, communication address, email-id, profile pictures, username, password, the government authorized identity cards or certificate.
There are few more details that may be asked specifically from the artists, vendors and business partners. The data or information may include category and subcategory of work, project name, social media links, professional experience, name, and details of companies, a range of gigs, services offered and pricing details.
2.2 Payment Information- Your billing name, billing address, and payment method for purchase and subscription.
Your credit/debit card and other bank details are not collected by us. This information will be obtained and processed by our online partners.
2.3 The Information you post- Information that you post or your activities on our platforms will be collected by us.
2.4 Other information- We may collect the address of your Internet Protocol, Operating System' Version and details of other equipments or device you use to access our services , browser's details, duration and frequency of your visit to our platforms, pages you visit (including third party sites or services), recording/downloading/uploading/listening/streaming/sharing of tracks, downloading/uploading/sharing of work, performing a search, follow/unfollow a group or another user, joining or leaving a group.
We may collect information to provide consultation, analytical report, to improve your EPK's and PR.
We will inform you if we collect other than the above-mentioned information.
3. Collection and storage of information via three different ways:
3.2 We may collect information indirectly by using tracking technologies like browser, cookies, google webmaster, google analytics, web beacons and other tracking tools.
3.3 We may collect information when you sign up SkillBox through any social media platforms. You authorize us to collect your authentication information available through the third party platforms. We may also receive information from our business partners, vendors and other service providers.
3.4 To authenticate your identity as an author of your work that you upload, your comments that you post, and other activities that you do on our platforms.
4. Use of Information
Information obtained from you and from other sources as mentioned in this policy will be used for the following purposes subject to the preferences you make in your settings.
4.1 To allow your access to our platforms to avail our services.
4.2 For verification and authentication of your identity as a user. Also, to authenticate your identity as the originator of your work that you upload, your comments that you post, and other activities that you do on our platform.
4.3 To provide customer and technical support and to send notifications via email, sms, calls with regard to your account and our services. Also, to provide live chat facilities.
4.4 To do an analysis for artists about the behavior of users in relation to their uploaded work.
4.5 To improve our services to provide you with a safe and user-friendly experience.
4.6 To prevent illegal and prohibited activities on our platforms so as to enhance the safety and security of our users, services and products. Necessary action shall be taken against the activities that are or may be, in breach of Terms, guidelines or applicable laws.
4.7 To display personalized contents, advertisements, marketing messages recommendations, events, our latest features and products, promotional developments. and other related information based on your preferences and to know about your preferences, we may use your information provided by you and obtained from the third party.
4.8 To process and manage transaction when you sell and purchase through our services. Information may be shared with third-party which assist in processing the transaction.
4.9 Your information may be used for audit and tax compliance. Your information may be used for other purposes. We will take your prior permission to the additional use of your information.
5. Sharing of your information
5.1 Subject to your privacy settings, your public profile details (except your username and email-id), your uploaded work, comments and other activities that you want make public on our platforms will be accessible to the users
5.3 When you want to connect your SkillBox account to other social networking sites or applications, you may share your information with these sites or applications. We are not responsible for these sites or applications and suggest you to connect your account with only those sites or applications that you trust.
5.4 Information may be disclosed before courts, government authorities and law enforcement agencies to comply with legal requirements.
5.5 Information may be disclosed to protect or defend the legitimate interest of our company, employees, shareholders, directors, officers, artists, users.
6. Rights of User
6.1 You may withdraw your consent at any time if you do not wish to avail our services.
6.2 You may delete your information under certain conditions.
6.3 You may restrict certain use of your information under specific circumstances.
6.4 You may, at any time, review the information provided by you and correct/amend any such information.
6.5 You may ask for disclosure regarding the usage of your information.
6.6 You may lodge a complaint before the Grievance Officer as mentioned in clause 11.
7. Retention of Information
You may delete your content or account, but due to technical reasons, any content that you have deleted may exist for a limited period of time on our servers. In addition, in the event that you have shared your content with others and they have not deleted that content then the same may appear even after deletion of your own account/content. Any misuse of such deleted content that exists will not have our consent. Also, to perform legal obligations we may retain your information to protect our legitimate interest.
8. Quality of Data
You acknowledge that all your data provided by you on using and accessing Skillbox is updated, complete and authenticated.
9. Security Practices
We implement reasonable practices and procedure to safeguard the personal information provided by you. We also ensure a standard of protection to your personal data if it is transferred to a different territory.
Please refer back to this policy occasionally as we may update this policy from time to time.
11. Grievance Redressal
11.1 You may address all your grievance in relation to your information to the Mr.Ravi Pardhi, the Grievance Officer at Skillboxes (India) Private Limited, Plot No-105, Ground Floor, Sector-44, Gurgaon. Contact number: +91-9871406883, Email address: firstname.lastname@example.org. The Grievance Officer shall redress your complaints within one month from the date of receipt of your complaint.
11.2 Complaints sent to the Grievance Officer must clearly indicate your name, contact details, the kind of information in relation to which the complaint is being filed and the grievance with respect to the information.